Shipping Policy

Thank you for shopping with J.M.Deco! Below you'll find everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Delivery Time

We ship from California, USA. Estimated delivery times:

United States (Standard) — 3–7 business days
United States (Expedited) — 1–3 business days

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. We offer free standard shipping on all US orders over $75.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your package directly through our carrier's website (USPS, UPS, or FedEx).

International Orders — Customs & Import Duties

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in our product or shipping prices. Please check with your local customs office for more information before placing your order.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.